Helt IT

Privacy Policy for Helt IT AS

Last updated: May 24, 2024

This privacy policy describes how Helt IT AS (org. no. 935608740) collects, uses, shares, and protects personal data we receive from users of our website heltit.no.

1. Data Controller

Helt IT AS is the data controller for the personal data processed in connection with the use of our website.

Contact information:
Helt IT AS
Email: kontakt@heltit.no
Phone: +47 411 34 002

2. What personal data do we collect?

We may collect and process the following types of personal data:

  • Contact information: Name, email address, phone number, and the message you send us via the contact form.
  • Technical information: Information about your device and internet connection, including IP address, operating system, browser type and version, to improve the user experience and for security purposes (e.g., via reCAPTCHA).
  • Cookies: We use cookies to manage cookie consent and to improve the functionality of the website. See section 6 for more information.

3. Purpose of processing and legal basis

We process your personal data for the following purposes:

  • To respond to inquiries: When you contact us via the contact form, we use the information you provide to process and respond to your inquiry. The legal basis is GDPR Article 6(1)(f) – legitimate interest, or Article 6(1)(b) – necessary to fulfill an agreement with you or to take measures at your request before entering into an agreement.
  • To improve and secure the website: Technical information and cookies are used to analyze usage, optimize website functionality, and secure the website against abuse (e.g., spam via reCAPTCHA). The legal basis is GDPR Article 6(1)(f) – legitimate interest.
  • To comply with legal obligations: In some cases, we may need to process personal data to comply with our legal obligations.

4. Disclosure of personal data to third parties

We do not sell your personal data to third parties. Your personal data is only shared with other companies to the extent necessary to fulfill the purposes mentioned above, or if we are legally required to do so.

We use the following data processors:

  • Google (reCAPTCHA): To protect our contact form from spam. Google may transfer data to countries outside the EU/EEA. Google's privacy policy can be found here.
  • Email provider (for contact form via Cloud Function): To receive and send emails.
  • Web host/Server provider (Firebase Hosting, Google Cloud): For hosting the website and serverless functions.

We enter into data processing agreements with all third parties that process personal data on our behalf to ensure that your data is processed in accordance with current privacy legislation.

5. Storage period

We store your personal data for as long as necessary to fulfill the purpose of the processing. Personal data received via the contact form is usually stored for as long as it is relevant to the processing of your inquiry, and then for a period in accordance with our internal procedures or legal requirements (e.g., the Bookkeeping Act).

Anonymized data may be stored longer for statistical purposes.

6. Cookies

Our website uses cookies. A cookie is a small text file that is stored on your device. We use cookies for:

  • Necessary cookies: To remember your consent to the use of cookies (via the cookie banner).

You can manage and delete cookies through your browser settings. Please note that blocking all cookies may affect the functionality of the website.

7. Your rights

You have the right to:

  • Request access to the personal data we have stored about you.
  • Request correction of incorrect or incomplete information.
  • Request deletion of your personal data ('the right to be forgotten').
  • Request restriction of the processing of your personal data.
  • Object to the processing of your personal data.
  • Request data portability (receive your data in a structured, commonly used and machine-readable format).
  • Withdraw any consents you have given.

To exercise your rights, please contact us at kontakt@heltit.no. We will respond to your inquiry as soon as possible, and no later than within 30 days.

You also have the right to complain to the Norwegian Data Protection Authority if you believe our processing of your personal data is contrary to privacy legislation.

8. Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction.

9. Changes to the privacy policy

We may update this privacy policy from time to time. The latest version will always be available on our website. We recommend that you check this page regularly to stay informed of any changes.

10. Contact us

If you have questions about this privacy policy or our processing of personal data, please contact us:

Helt IT AS
Email: kontakt@heltit.no
Phone: +47 411 34 002

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